This Billing Terms and Conditions document outlines the payment and billing practices for Crowdfused.

Because we offer products across multiple categories, payment options, processing times, and billing requirements may vary depending on the product type, order value, and delivery destination. Please review the terms below carefully before placing an order.

1. Accepted Payment Methods

At Crowdfused, we offer a range of secure payment options to provide a smooth and convenient checkout experience. We currently accept the following payment methods (subject to availability at checkout):

• Credit & Debit Cards: Visa, MasterCard, American Express.

• PayPal

• Apple Pay & Google Pay

• Buy Now, Pay Later services via Paypal, where available and eligible

• Bank Transfers / Wire Transfers (typically for bulk, business, or special orders — contact us for details)

All payments are processed in United States Dollars (USD) unless otherwise stated at checkout.

Some payment methods may not be available for certain products, destinations, or order amounts.

2. Payment Processing

• Payment is due at the time of purchase.

• Orders are only processed after successful payment authorization and verification.

• If a payment is declined, fails, is flagged for review, or cannot be verified, the order may be delayed, placed on hold, or canceled.

• For certain orders (such as high-value purchases, bulk orders, or orders with mismatched billing/shipping information), we may request additional verification before processing.

• If your order includes multiple items, some items may ship separately, but billing is generally processed at checkout unless otherwise stated.

3. Pricing & Currency

• All prices listed on Crowdfused are displayed in United States Dollars (USD) unless otherwise noted.

• Prices, promotions, and discounts are subject to change without notice.

• Product prices do not include applicable taxes, duties, or shipping fees unless explicitly stated. These charges (if applicable) will be calculated and shown at checkout before you complete payment.

• In the event of a pricing, currency conversion, or listing error, we reserve the right to cancel or refuse any order, even if the order has been submitted (subject to applicable law).

If your card issuer or bank uses a different currency, your bank may apply exchange rates or foreign transaction fees. We are not responsible for those charges.

4. Secure Payment Processing

• Crowdfused uses SSL encryption and trusted third-party payment gateways/processors to protect your payment transactions.

• We do not store full credit card numbers, CVV codes, or other sensitive payment credentials on our servers.

• Payment information is processed directly by authorized payment providers in accordance with their security and compliance standards.

While we take reasonable steps to secure transactions, no internet transmission is 100% secure. Please ensure you use a secure connection when placing orders.

5. Refunds & Chargebacks

• Refunds are processed in accordance with our Refund & Return Policy.

• If your return is approved, refunds are typically issued to the original payment method used at checkout. Processing times may vary by bank or payment provider.

• If you experience an issue with your order (such as missing items, damaged items, or billing concerns), please contact us first at [email protected] or create a ticket at https://crowdfused.freshdesk.com/ so we can help resolve it promptly.

• Unauthorized, abusive, or fraudulent chargebacks may be investigated and disputed, and may result in account restrictions or order cancellation.

Submitting a chargeback without first contacting customer support may delay resolution of your issue.

6. Fraud Prevention

• Crowdfused reserves the right to review, hold, decline, or cancel any order suspected of fraud, unauthorized use, resale abuse, or other suspicious activity.

• We may perform fraud screening checks, including billing/shipping verification and payment risk analysis.

• Additional identity verification may be requested for high-value transactions, bulk purchases, or orders flagged by our payment or fraud-prevention systems.

• If requested verification is not provided within a reasonable time, we may cancel the order and issue a refund (if payment was captured).

These measures help protect both our customers and our business from unauthorized transactions.

7. Contact Information

Store Name: Crowdfused
Address: 229 W General Screven Way, Hinesville, GA 31313
Email: [email protected]
Support Portal: https://crowdfused.freshdesk.com
Customer Service Hours: Monday-Friday, 9:00 AM – 5:00 PM, GMT-08:00 Pacific Standard Time (Los Angeles)
Response Time: We aim to reply within 1 business days