Privacy Policy
Last updated: February 23, 2026
This Privacy Policy explains how Crowdfused (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit crowdfused.com (the “Site”) or use our services.
We are committed to handling your information responsibly and transparently. This policy reflects how our store operates, including the tools and services we use to process orders, support customers, and improve your experience.
How We Collect Information
We collect information in three main ways: directly from you, automatically through your use of the Site, and from trusted third-party services.
1. Information You Provide
- Contact details (name, email, phone number, billing and shipping address)
- Order information (products purchased, order history, delivery details)
- Account details (if you create an account)
- Customer support messages and inquiries
2. Automatically Collected Information
- Device and browser type
- IP address and approximate location
- Pages visited, time spent, and interactions
- Shopping behavior (products viewed, cart activity)
3. Information from Third Parties
- Payment providers (transaction confirmations only)
- Shipping carriers (tracking and delivery updates)
- Analytics and marketing tools
Tools and Services We Use
To operate our store efficiently, we use trusted third-party services:
- Website platform: WordPress & WooCommerce
- Analytics: Google Analytics (to understand site usage and improve performance)
- Payments: Secure payment providers (such as Stripe and PayPal)
- Email communication: Used for order updates and customer communication
- Customer support: Support portal and email support system
- Shipping: Carriers such as USPS, UPS, and FedEx
These providers only access the information necessary to perform their services.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations and updates
- Provide customer support
- Improve our website and services
- Detect and prevent fraudulent activity
- Send marketing communications (only if you opt in)
Payments & Security
All payments are processed through secure third-party payment providers. We do not store your full payment card details on our servers.
Your information is protected using industry-standard SSL encryption during checkout.
Cookies & Tracking
We use cookies and similar technologies to:
- Ensure the website functions properly
- Remember your preferences and cart
- Analyze traffic and user behavior
- Improve product recommendations
You can manage cookies through your browser settings.
How We Share Information
We only share your information when necessary to operate our business:
- With service providers (payments, shipping, analytics, hosting)
- When required by law or legal processes
- To prevent fraud or protect our business
We do not sell your personal information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications
To submit a request, please contact us using the details below.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and provide services
- Provide customer support
- Comply with legal and financial obligations
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Support Portal: https://crowdfused.freshdesk.com/
We aim to respond to all requests within 1–2 business days.