Privacy Policy

Last updated: February 23, 2026 This Privacy Policy explains how Crowdfused (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit crowdfused.com (the “Site”) or use our services. We are committed to handling your information responsibly and transparently. This policy reflects how our store operates, including the tools and services we use to process orders, support customers, and improve your experience.

How We Collect Information

We collect information in three main ways: directly from you, automatically through your use of the Site, and from trusted third-party services.

1. Information You Provide

  • Contact details (name, email, phone number, billing and shipping address)
  • Order information (products purchased, order history, delivery details)
  • Account details (if you create an account)
  • Customer support messages and inquiries

2. Automatically Collected Information

  • Device and browser type
  • IP address and approximate location
  • Pages visited, time spent, and interactions
  • Shopping behavior (products viewed, cart activity)

3. Information from Third Parties

  • Payment providers (transaction confirmations only)
  • Shipping carriers (tracking and delivery updates)
  • Analytics and marketing tools

Tools and Services We Use

To operate our store efficiently, we use trusted third-party services:

  • Website platform: WordPress & WooCommerce
  • Analytics: Google Analytics (to understand site usage and improve performance)
  • Payments: Secure payment providers (such as Stripe and PayPal)
  • Email communication: Used for order updates and customer communication
  • Customer support: Support portal and email support system
  • Shipping: Carriers such as USPS, UPS, and FedEx

These providers only access the information necessary to perform their services.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraudulent activity
  • Send marketing communications (only if you opt in)

Payments & Security

All payments are processed through secure third-party payment providers. We do not store your full payment card details on our servers. Your information is protected using industry-standard SSL encryption during checkout.

Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure the website functions properly
  • Remember your preferences and cart
  • Analyze traffic and user behavior
  • Improve product recommendations

You can manage cookies through your browser settings.

How We Share Information

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose.

Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Crowdfused Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.

2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

We only share your information when necessary to operate our business:

  • With service providers (payments, shipping, analytics, hosting)
  • When required by law or legal processes
  • To prevent fraud or protect our business

We do not sell your personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt out of marketing communications

To submit a request, please contact us using the details below.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Provide customer support
  • Comply with legal and financial obligations

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Store Name: Crowdfused
Address: 229 W General Screven Way, Hinesville, GA 31313
Email: [email protected]
Support Portal: https://crowdfused.freshdesk.com
Phone:
+1 (800) 455-6119 
Customer Service Hours: Monday-Friday, 9:00 AM – 5:00 PM, GMT-08:00 Pacific Standard Time (Los Angeles)
Response Time: We aim to reply within 1 business days

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